Free — No percentage cut

Someone owes you money.
Let's get it back.

Lost package. Bad charge. Withheld deposit. Overcharged medical bill. Cancelled flight. Every situation has a legal path to recovery — we'll point you to the right one.

Find My Recovery Path →
$30B+
Legally owed consumer money per year
200M+
Americans affected annually
$0
Cost to check your situation
What's your situation?

Pick the category that matches your situation. Each tool gives you a free assessment and tells you exactly what to do.

Lost or Damaged Package
USPS, FedEx, UPS, Amazon, or DHL lost or damaged your shipment. Carriers owe you — but their claims process is designed to be confusing.
$10B+ unclaimed annually · Zero B2C tools exist
Credit Card Dispute
Charged for something you didn't receive, didn't authorize, or tried to cancel. Your card network requires the bank to investigate.
105M disputes filed per year · 60–85% win rate when filed correctly
Security Deposit
Your landlord hasn't returned your deposit or is making deductions you disagree with. State law gives you real leverage — including penalty multipliers.
41% of renters face disputes · Penalties up to 3× deposit
Medical Bill Error
Hospitals and providers overbill patients regularly — duplicate charges, wrong codes, services not received. 80% of medical bills have at least one error.
$5–10B in patient overcharges per year
Flight Delay or Cancellation
EU261, UK261, Canadian APPR, and US DOT rules entitle passengers to compensation for delays and cancellations — if you know how to claim it.
€4B unclaimed in EU/UK alone per year
Something Else
Bank fees, insurance denial, HOA dispute, subscription you can't cancel, or another situation. We have general guidance for other common recovery paths.
General guidance below ↓

Why is this free?

We don't take a percentage of your recovery. Every assessment on this site is free. Optional paid features — like auto-generated demand letters — are a flat fee, far less than what contingency-based services charge.

$122
35% commission on a $350 claim
vs
$19
Our flat fee
=
$103
More money back in your pocket
$30B+
Per year in legally owed consumer money goes unclaimed. Not because the legal path doesn't exist — because most people don't know where to start.
General Guidance

For situations outside our specific tools.

My bank denied my chargeback. What now?
File a complaint with the Consumer Financial Protection Bureau (CFPB) at consumerfinance.gov/complaint. Banks respond quickly to CFPB complaints — it's one of the most effective escalation paths available. You can also escalate to your state's banking regulator.
My landlord ignored my demand letter. What now?
File in small claims court. The filing fee is $30–$100 in most states. You don't need a lawyer. Bring your lease, move-in and move-out photos, and any written communication. Most landlords settle before the hearing date once they receive a court summons.
The airline rejected my EU261 claim, saying it was extraordinary circumstances.
You can escalate to the Civil Aviation Authority (CAA) in the UK or your country's National Enforcement Body in the EU — at no cost. These bodies can compel the airline to pay. "Extraordinary circumstances" is narrowly defined in law; airlines often claim it incorrectly for technical faults, which do not qualify.
My medical bill dispute was rejected. What now?
File a complaint with your state's insurance commissioner (for insurance billing issues) or the hospital's patient advocate (for direct billing errors). For federally qualified health centers, CMS has a formal dispute process. The No Surprises Act also gives you rights on unexpected out-of-network bills.
I was charged a subscription fee for a service I cancelled. Can I dispute it?
Yes — this is typically Visa reason code 13.5 or Mastercard 4853. Contact your bank and select "cancelled recurring transaction" or "merchandise/services not as described." Provide your cancellation confirmation. This is one of the higher-success dispute categories.
I can't get a refund from an online seller and my card company won't help. What now?
File a complaint with the FTC at reportfraud.ftc.gov and with your state's attorney general. For international sellers, the BBB's International Dispute Resolution service may help. If the amount is large enough, small claims court is an option even against online businesses.
Recovery Resources

Direct links and contacts for each recovery category — organized by situation.

Security Deposits
Lost Packages
Credit Cards
Flights
Medical Bills
All States

GetDepositBack.us State Guides

State-by-state deadline rules, penalty multipliers, and demand letter templates for all 50 states.

GetDepositBack.us →
California

CA: 21-Day Rule (Civil Code §1950.5)

Landlords have 21 days to return deposit + itemized statement. Penalty: up to 2× deposit for bad faith.

CA Civil Code §1950.5 →
New York

NY: Real Property Law §227-e

14-day rule for returning deposits; failure triggers forfeiture of the right to make any deductions.

NY Tenant Rights Guide →
Texas

TX: 30-Day Rule (Tex. Prop. Code §92.103)

30-day return deadline. Landlord forfeits deposit and owes $100 + damages + attorney fees for non-compliance.

Texas Law Help →
Florida

FL: 15/30-Day Rule (Fla. Stat. §83.49)

15 days if no deductions; 30 days with written notice of deductions. Failure: full deposit returned.

Florida Bar Consumer Guide →
Small Claims

File Small Claims in Any State

No lawyer needed. Filing fees: $30–$100 in most states. Most landlords settle before the hearing date.

Small Claims Guide →
USPS

USPS Missing Mail / Claims

File a missing mail search after 7 days. File an insurance claim after 15 days for Priority Mail, 21 days for other services.

USPS Claims Portal →
FedEx

FedEx Claims Center

File within 60 days of ship date for lost packages. Damage claims: file within 60 days. Reports and tracking at same portal.

FedEx Claims Center →
UPS

UPS Claims Dashboard

File within 9 months for international; shorter for domestic. Include tracking number, photos, and value documentation.

UPS File a Claim →
Amazon

Amazon A-to-Z Guarantee

Protects purchases from third-party sellers. Claim window: up to 90 days after estimated delivery. Fast resolution.

Amazon A-to-Z →
DHL

DHL Claims Process

File within 30 days of scheduled delivery. International shipments may require additional documentation.

DHL Claims →
Escalation

Carrier Denied? Use Your Credit Card

If the carrier denies your claim and you paid by card, file a chargeback under "item not received." This often succeeds when carrier claims fail.

See Chargeback Resources →
Visa

Visa Dispute Resolution

Contact your bank — not Visa directly. Visa dispute codes include 13.1 (item not received), 13.3 (not as described), 10.4 (fraud). 120-day window from transaction date.

Visa Dispute Guide →
Mastercard

Mastercard Chargeback Center

Contact your issuing bank. Key codes: 4853 (cardholder dispute), 4840 (fraud), 4807 (unauthorized). 120-day window.

Mastercard Zero Liability →
American Express

Amex Dispute Center

Amex handles disputes directly — no bank middleman. File at amex.com/en-us/benefits/card-benefits/dispute-a-charge. 60-day window for billing errors; 120 for fraud.

Amex Dispute Center →
Discover

Discover Dispute Resolution

File online at discover.com or call the number on your card. Discover's cardholder-first policy means high acceptance rate for valid disputes.

Discover Dispute FAQ →
Bank Denied?

CFPB Complaint Center

If your bank denies a valid chargeback, file a CFPB complaint at consumerfinance.gov/complaint. Banks resolve ~97% of CFPB complaints within 15 days.

File CFPB Complaint →
ChargebackWin.us

Free Chargeback Assessment

Our dedicated chargeback tool — find your dispute code, generate your dispute letter, and get your exact success odds for free.

ChargebackWin.us →
EU / UK

EU261 / UK261 — Up to €600 / £520

Flights departing from EU/UK, or arriving on an EU/UK carrier. 3-year claim window. Applies to delays 3+ hours at destination.

AirlineClaims.uk →
EU Enforcement

National Enforcement Bodies

If the airline ignores your EU261 claim, escalate to the NEB in the country of departure. They can compel payment at no cost to you.

EU NEB Directory →
UK

UK Civil Aviation Authority

Free escalation body for UK261 disputes. Airlines must respond within 8 weeks; CAA can intervene and require payment.

CAA Passenger Rights →
Canada

Canadian APPR — Air Passenger Protection

APPR applies to flights to, from, and within Canada. Compensation up to CAD $1,000. File at CTA within 1 year.

CTA Air Passenger Rights →
USA

US DOT — Involuntary Denied Boarding

US carriers must pay up to 4× your one-way fare (max $1,550) for involuntary bumping. File a DOT complaint at airconsumer.dot.gov.

DOT Air Consumer →
FlightPayout.com

Global Flight Compensation Tool

Our tool covers EU261, UK261, APPR, and US DOT claims. Free to check eligibility; flat fee for demand letters.

FlightPayout.com →
No Surprises Act

CMS No Surprises Act Portal

File complaints about unexpected out-of-network bills or balance billing violations. Providers face up to $10,000 per violation.

CMS No Surprises Act →
Insurance Denial

CMS External Review Program

Free independent review of denied insurance claims. Binding decision within 45 days. The insurer must comply if the IRO rules for you.

CMS External Review →
State Insurance

State Insurance Commissioner Directory

Every state has an insurance commissioner who can compel insurers to act. File complaints online — most resolve within 30 days.

NAIC Commissioner Finder →
Billing Error

MedicalBillError.com

Upload your bill and get a line-by-line error report + dispute letter for $49 flat. 80% of bills have at least one error.

MedicalBillError.com →
Medicare

Medicare Appeals (1-800-MEDICARE)

Medicare beneficiaries have a 5-level appeals process. Level 1 (redetermination) is filed within 120 days; costs nothing and reversal rate is 20–40%.

Medicare Appeals →
CFPB

CFPB Medical Debt Complaint

If a medical debt is in collections and you dispute its accuracy, file a CFPB complaint. Errors in medical collections are common and correctable.

File CFPB Complaint →
People Who Got Their Money Back

Illustrative examples based on real recovery patterns. Individual results vary.

$1,400
Sarah M. — Austin, TX
Security deposit recovery
"My landlord kept my deposit claiming carpet damage. I had move-in photos showing the carpet was already worn. Sent a demand letter citing Texas Property Code §92.103. Got a check within 10 days — including a $100 penalty."
$847
James K. — Seattle, WA
Package claim — UPS lost shipment
"UPS lost a laptop I shipped to a buyer on eBay. UPS rejected my first claim saying I hadn't declared full value. Filed a chargeback on the shipping fees AND used the A-to-Z Guarantee. Recovered the full amount."
€520
Priya L. — London, UK
UK261 flight compensation
"British Airways cancelled my flight from Heathrow citing 'operational reasons.' They offered a voucher. I escalated to the CAA citing UK261 — they paid the full statutory amount within 6 weeks."
$1,100
Marcus T. — Denver, CO
Medical billing error recovery
"My ER bill had duplicate lab charges and an upcoded visit code. I requested an itemized bill, identified the errors, and sent a dispute letter. The hospital corrected both errors without a fight."
$2,200
Linda F. — Chicago, IL
Credit card chargeback — contractor fraud
"A contractor took a deposit for work and disappeared. My bank initially denied the chargeback. I filed a CFPB complaint, then re-disputed with documentation of the contractor's no-show. Full recovery in 8 weeks."
These stories are illustrative examples based on typical recovery patterns across common consumer dispute categories. They are not testimonials from specific identifiable individuals. Actual results depend on your specific situation, documentation, and applicable law.
How Long Will It Take?

Timeline comparison across all recovery categories — from filing to resolution.

Category Typical Timeline Fast Track Slow Track Key Factor
Security Deposit 2–6 weeks Under 2 weeks (demand letter) 3–6 months (small claims) Whether you have move-in/out photos
Lost/Damaged Package 2–8 weeks 7–14 days (USPS Priority) 60–90 days (international) Carrier, insurance amount, documentation
Credit Card Chargeback 30–60 days 5–15 days (provisional credit) 90–120 days (merchant disputes) Card network, reason code strength
EU261 / UK261 Flight 4–12 weeks 2–4 weeks (compliant airline) 6–18 months (CAA escalation) Whether airline concedes or fights
Medical Bill Error 30–90 days 1–2 weeks (duplicate/simple errors) 3–6 months (insurance reprocessing) Error type — billing vs. insurance vs. coding
Insurance Denial Appeal 60–120 days 72 hours (expedited/urgent appeal) 6–18 months (external review + state) Plan type (ERISA vs. ACA) and denial reason